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Please review the join network user guide provided in the attached link: Join Network User Guide.

If you see Unavailable listed in the Actions column on the remittance reports page after you search for your MedImpact Chain ID, this indicates that your pharmacy is receiving 835s through a payment center, or third party reconciliation group. 835s are not available via the MedImpact Pharmacy Portal. Please reach out to your payment center or third party reconciliation group.

If your pharmacy is not in the MedImpact Network yet, then remittance reports will not be available from the MedImpact Pharmacy Portal.

To receive 835s instead of downloadable remittance reports, please request this from the third party reconciliation group you wish to work with.

Please review the EFT Enrollment user guide provided in the attached link: EFT Enrollment User Guide.

If you need to update banking information for pharmacy currently enrolled in EFT, you must disenroll from EFT, and re-enroll with the correct banking information.

If you wish to sign up for EFT for Kentucky Medicaid you must do so through the State of Kentucky directly, at this link: https://chfs.ky.gov/agencies/dms/provider/Pages/providerenroll.aspx

Change of Ownership request must be complete in NCPDP first.

Please review the change of ownership user guide provided in the attached link: Change of Ownership User Guide

If your pharmacy wants to switch from one PSAO to another, this must first be requested in NCPDP. Once this is updated in NCPDP, please work with your PSAO for the affiliation change to reflect in MedImpact.

You can access the MedImpact Pharmacy Portal by logging in with your NCPDP username and password.

Please review the login user guide provided in the attached link: Login User Guide

Please review the user guide provided to utilize the pharmacy search tool in the attached link: Pharmacy – Utilizing Search Tool

Please review the user guide provided to navigate the home page in the attached link: Navigating the Home Page

This is not a prescriber portal. This portal is for pharmacies only. Please visit https://www.medimpact.com for further assistance with prescriber or patient information.

Please complete the following in order to submit your inquiry to be further reviewed.